Do Not Call Policy:
Healthedly Insurance Services, LLC (“Company,” “we,” “us,” or “our”) is committed to respecting your privacy and preferences regarding telemarketing communications. This Do Not Call Policy (“Policy”) explains your rights and our practices concerning telemarketing calls.
1. Compliance with Applicable Laws Healthedly Insurance Services, LLC complies with the Telephone Consumer Protection Act (TCPA), state laws, and the Federal Trade Commission’s (FTC) Telemarketing Sales Rule. We maintain internal processes to ensure compliance with all applicable Do Not Call (DNC) regulations.
2. Do Not Call Requests
- 2.1 How to Make a Do Not Call Request: If you do not wish to receive telemarketing calls from us, you can request to be placed on our internal Do Not Call list. To make this request, please contact us by:
- Calling our customer service number at (855) 522-2201.
- Emailing us at suppprot@healthedly.com
Please provide your name, phone number(s), and a statement indicating that you do not wish to receive telemarketing calls from us.
- 2.2 Processing Your Request: We will process your Do Not Call request within 30 days of receipt. Your request will remain in effect for five years, or longer if required by applicable law. After five years, we may contact you to request your consent to continue contacting you. If we do not obtain your consent, your information will remain on our Do Not Call list.
3. Company-Specific Do Not Call List Your request to be placed on our internal Do Not Call list will only apply to telemarketing calls made by or on behalf of Healthedly Insurance Services, LLC. It will not apply to:
- Non-telemarketing communications, such as information about your existing insurance policies or responses to your inquiries.
- Calls made by third parties, including your insurance providers or other companies with whom you have an existing business relationship.
4. National Do Not Call Registry In addition to our internal Do Not Call list, you may also add your telephone number to the National Do Not Call Registry maintained by the Federal Trade Commission (FTC). Registration is free, and your number will remain on the registry indefinitely unless you remove it or change your phone number. You can register your number at www.donotcall.gov or by calling 1-888-382-1222.
5. Exceptions to Do Not Call Requests Please note that we may still contact you in certain situations, including but not limited to:
- Calls related to a previously initiated transaction or inquiry;
- Calls made with your prior express written consent;
- Calls that are not for telemarketing purposes.
6. Third-Party Marketing If you receive telemarketing calls from third parties, including insurance providers, you should contact them directly to request placement on their Do Not Call lists. We are not responsible for the telemarketing practices of third parties.
7. Updates to This Policy We may update this Policy from time to time. Any changes will be effective immediately upon posting on our Website. We encourage you to review this Policy periodically to stay informed of any updates.
8. Contact Information If you have any questions or concerns about this Do Not Call Policy or wish to make a Do Not Call request, please contact us at: Healthedly Insurance Services, LLC
Email: support@healthedly.com
Phone: (855) 522-2201