FAQ

Welcome to Healthedly’s Frequently Asked Questions!

Find quick answers to common questions below:

Exceptional Enrollments

Learn more about some of the life and health insurance options Healthedly provides you with to shop, compare and enroll.

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With Healthedly's Frequently Asked Questions page, you can start to learn more about your health insurance benefits.

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With a compiled list of FAQs below, you can start exploring some of the questions you may have. Contact us with any further questions.

Most popular questions

Our FAQ page for life and health insurance provides clear and concise answers to common questions about coverage options, policy terms, claims processes, and eligibility requirements. Helping you make informed decisions about your insurance needs. Explore the comprehensive information to ensure you understand the benefits and features of your life and health insurance policies.

Individual & Family (ACA/Obamacare)

The comprehensive health care reform law enacted in March 2010 (sometimes known as ACA, PPACA, or “Obamacare”).

Not necessarily. The Affordable Care Act, also known as Obamacare, gives most uninsured people in the U.S. access to health insurance as long as they are U.S. citizens who live in the country, are not incarcerated, and are not covered by Medicare. Some may qualify for financial assistance or tax credits on the plan’s premium depending on your state and income.

Generally, ACA plans are organized into “metal tiers,” which determine how you and your plan split the cost of care.  Bronze, Silver, Gold and Platinum.

  • Bronze:  Has the lowest monthly premium but also the highest costs when you need care.
  • Silver:  Known as the “benchmark” plan, with moderate monthly premiums and moderate costs when you need care.  You must choose a silver plan to qualify for cost-sharing reductions.  These are also known as “extra savings” on out-of-pocket expenses such as deductibles, co-payments, and coinsurance.
  • Gold:  Has high monthly premiums but low costs when you need care.
  • Platinum:  Has the highest monthly premiums and the lowest costs when you need care.

If you cannot afford Obamacare, see if you can qualify for the state-based insurance program called Medicaid.  Your Obamacare application can help you determine if you qualify for Medicaid.

There are two main types of individual and family health insurance or ACA plans.  These include HMO and PPO plans.  A PPO (Preferred Provider Organization) plan encourages you to use insurance company’s network of preferred doctors and hospitals, but will provide some out of network coverage.  HMO plans (Health Maintenance Organization) usually provide members lower out-of-pocket health care expenses but they provide less physicians and hospital options.

On-exchange health insurance is bought through government marketplaces, complies with ACA standards, and offers eligibility for subsidies. Off-exchange insurance, purchased directly from insurers or brokers and may not follow ACA rules.

A premium is the amount you pay for your health insurance every month. In addition to your premium, you usually have to pay other costs for your health care, including a deductible, copayments, and coinsurance. If you have a Marketplace health plan, you may be able to lower your costs with a premium tax credit.

A health insurance copay (or copayment) is a set fee you pay for a doctor visit or prescription. You usually pay it at your appointment or when you pick up a prescription.

Outside Open Enrollment, you can only get individual health insurance two ways:

  • With a Special Enrollment Period.  You can qualify if you lose job-based coverage, have a baby, get married or divorced, or have certain other life changes.
  • Through Medicaid or the Children’s Health Insurance Program.  You can apply any time and can enroll immediately if you’re eligible.

A Special Enrollment Period or SEP is a time outside the yearly Open Enrollment Period when you can sign up for health insurance.  You qualify for a Special Enrollment Period if you’ve had certain life events, including losing health coverage, moving, getting married or divorced, having a baby, adopting a child, or if your household income is below a certain amount.

Medicare Insurance

Medicare is a health insurance program provided by the federal government for qualifying individuals, including people age 65 and older, those with certain disabilities, and individuals with end-stage renal disease (ESRD).

Medicare’s Annual Enrollment Period (AEP) is every year from October 15th – December 7th. The Initial Enrollment Period (IEP) for Medicare is a seven-month period beginning three months before you turn 65, the month in which you turn 65, and three months after you turn 65. For example, if you turn 65 on June 14, your IEP is from March 1 through September 30.

You may qualify for premium-free Medicare coverage if:

  • You or your spouse had Medicare-covered government employment.
  • You or your spouse has worked long enough (usually 10 years) to qualify for Social Security and paid Medicare taxes.
  • You are receiving retirement benefits from Social Security or the Railroad Retirement board.  Or you are eligible to receive Social Security or Railroad benefits but you have not filed for them.
  • Medicare Part A (Hospital Insurance)
    Part A covers inpatient hospital stays, care in a skilled nursing facility, hospice care, and some home health care.
  • Medicare Part B (Medical Insurance)
    Part B covers certain doctors’ services, outpatient care, medical supplies, and preventive services.
  • Medicare Part D (prescription drug coverage)
    Helps cover the cost of prescription drugs (including many recommended shots or vaccines).

 

Life Insurance

Life insurance is a promise by an insurance company to pay those who depend on you a sum of money upon your death.  In return, you make periodic payments called premiums.  Premiums can be based on factors such as age, gender, medical history and the dollar amount of the life insurance you purchase.  In the event of your passing, life insurance provides money directly to the individuals you select, your beneficiaries, who can use the money as they see fit, including:

  • Replacing lost income
  • Covering basic living expenses
  • Paying household debts, estate taxes and funeral expenses
  • Funding a child’s education
  • Supplementing retirement savings

Life insurance comes in two main types, term life and whole life.

  • Term life insurance pays a specific lump sum to your loved ones for a specified period of time.  If you stop paying premiums, the insurance stops.  Term policies pay benefits if you die during the period covered by the policy, but they do not build cash value.
  • Whole life insurance covers you for the remainder of your life. These policies tend to have higher premiums and lower coverage value.

You should be able to develop a life insurance plan that, following your death, will allow your family to live comfortably without your economic contribution.  Also consider the effect of inflation over time.  The amount needed for retirement or college 20 years from now is likely to be significantly higher than today.

The period of time you’ll need coverage for should be the main factor. If you have young children, you may want to consider 20 or 30 years of term life coverage to help your children for college or other future financial endeavors. On the other hand, if your children are out of college and supporting themselves, a shorter coverage period might suit your needs better.

Buy it now. Premiums for the same coverage generally increase the older you become. The longer you wait, the more you risk developing a health condition that could increase your premium further, or make you non-insurable.

To make sure your benefits are distributed to those you intend, you must select a beneficiary. Without a validly named beneficiary, the life insurance proceeds will be distributed according to the terms of the insurance contract. This may result in proceeds going to family members such as spouse, children, parents or siblings, or it may go to your estate.

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